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Welcome to Chamberlain helpdesk
How may we help you?
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Update, swap, cancel ;)
Shipping and tracking
Shipping times, order and tracking info
Your Chamberlain Coffee Account
Our coffee ☕
Everything from ingredients and nutrition facts, to our coffee making process and more...
Chamberlain Matcha Tea 🍵
Cocoa Grizzly 🐻
Chamberlain Chocolate Bar XL 🍫
Chocolate Covered Beans
Water amounts and steeping time. Also, can the coffee be made into a smoothie or latte?
Your frequently asked questions about our accessories - find them here!
Payment methods and issues
Returns and exchanges
Our return policy
I have trouble accessing my account
How can I create an account?
How can I change the settings/preferences for my subscription?
How can I cancel my subscription?
How can I cancel my subscription if I do not have a Chamberlain Coffee account?
Will cancelling my subscription prevent an already existing order from shipping?
How much is shipping?
Where do you ship from?
How long does shipping take?
Can I update my order?
Can I update my shipping address?
Can I cancel my order?
US & Canada website
I reset my password and I didn't receive a confirmation email
How can I join?
If I have an account already, do I need to sign up?
I have created an account but I didn't get a confirmation email
How do I redeem my beans for rewards?
What happens to my Membership Level if I spend my beans?
How do I move to a higher Membership Level?
Do any of the coffee blends contain nuts, almonds, peanuts, cashews, chocolate or pistacchios?
How many servings does a 12oz coffee bag make?
Can I use the Fancy Mouse Espresso blend for my espresso machine?
Is it vegan?
Does the Mason Jar Large's lid include an opening for straws?
Chamberlain Coffee x Bodum - 34oz French Press
Can I add hot water to my Transparent Tumbler?
Can I put ice directly to my Mason Jar?
Can I pour hot water into my Mason Jar?
Chamberlain Coffee x Bodum - 12oz French Press
How many ounces can each of the Tumblers, Jars and Mugs hold?
Chamberlain Coffee x Bodum - Cold Brew Press
Are they dishwasher safe?
Chamberlain Coffee x Bodum - Milk Frother
Chamberlain Coffee x Bodum - Coffee Grinder
Are Chamberlain Coffee products Halal or Kosher?
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